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Delivery & Payment
Delivery
At Betrahan, we do our best to deliver your order to you as quickly and safely as possible.
Delivery time
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Ordered on business days before 5:00 PM = delivered tomorrow
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Orders placed after 5:00 PM or on weekends will be processed on the next business day
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In exceptional cases (such as high demand or force majeure), delivery may take a little longer
Delivery address
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Delivery will be made to the address you provided during the order process
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Please check your address details carefully; Betrahan is not responsible for delays due to incorrect address information
Shipping costs
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Any shipping costs will be clearly displayed during checkout
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No surprises afterwards
Damage or missing delivery
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Has your order arrived damaged or is something missing?
Please contact us within 48 hours via info@betrahan.com, preferably with photos of the damage -
We will provide a suitable solution
Payment
At Betrahan, you always pay safely and easily through reliable payment methods.
Available payment methods
You can pay using the payment methods offered during checkout, including:
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iDEAL
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Credit card
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Other common online payment methods (subject to availability)
Payment terms
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Payment must be completed in full before the order is shipped
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All prices on the website are including VAT, unless otherwise stated
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Payment is processed through a secure payment environment
Invoice
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After placing your order, you will receive an order confirmation by email
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This email also serves as proof of payment
Contact
Do you have questions about delivery or payment?
Feel free to contact us:
